Overlay not showing or not updating? Fix it in order
Work through these in order โ they're sorted by how often each one is the culprit.
- Refresh the browser source. OBS caches pages. Right-click the source โ Refresh (or toggle it off/on). Style picks and data normally apply on their own within a few seconds โ a refresh is for a page that's genuinely stuck, or right after a StreamTracker update ships.
- Check platform privacy. Steam needs Game details: Public; Xbox needs "Others can see your game and app history"; FFXIV needs achievements displayed on Lodestone; Roblox needs a public inventory. A connected account with locked-down privacy syncs nothing.
- Give sync a couple of minutes. Unlocks are polled on a short interval, not pushed instantly by the platforms. If an unlock doesn't appear within ~5 minutes, something else is wrong.
- PlayStation: refresh your token. NPSSO tokens expire after ~2 months โ re-paste per the PlayStation guide.
- Use the Smart URL. If you copied a platform-specific URL (e.g.
/xbox/) but you're playing on another platform, the overlay has nothing to show. The โก Smart overlay URL (/auto) follows your active platform automatically.
Quick sanity check: open the overlay URL in a normal browser tab. If it shows data there but not in OBS, it's the OBS cache (step 1). If it's blank in the browser too, it's a sync or privacy issue (steps 2โ4).